EDGE LIGHTING SOLUTIONS (Pty) Ltd is committed to safeguarding your personal information and ensuring that your privacy is protected. Below, we outline our privacy policy in detail. Rest assured, your private information is secure with us.

We take the privacy of our customers seriously and will only collect and use your personal information as described herein. We employ all reasonable measures to safeguard your personal information. For the purposes of this policy, “personal information” is defined as outlined in the Promotion of Access to Information Act 2 of 2000 (PAIA).

COLLECTION OF PERSONAL INFORMATION
At EDGE LIGHTING, we do not engage in the sale, sharing, or trading of customers’ personal information collected online with third parties.

When you create an Online Account or subscribe to our newsletter, the personal information we collect may include:

Name and Surname, Email Address, Date of Birth

When you establish a Trade Account, the personal information we collect may include:

Title, Name, Surname, Registered Company Name, Company Registration Number, Company VAT Number, Website, Email, Street Address, Province and City, Country, Postal Code, Mobile Number

During a purchase transaction, the personal information we collect may include:

First Name, Last Name, Email, Street Address, Province and City Country, Postal Code, Mobile Number

HOW WE USE YOUR INFORMATION
When you register as a user on the EDGE LIGHTING website, we may use your personal information to periodically send you marketing and/or promotional materials. You have the option to unsubscribe from marketing communications at any time using the ‘unsubscribe’ function within our electronic marketing materials.

You can also update your personal information anytime by accessing your account on the EDGE LIGHTING website.

SECURITY OF YOUR PERSONAL INFORMATION
EDGE LIGHTING SOLUTIONS (Pty) Ltd employs robust measures to securely store all collected information. We protect your personal data by:

Limiting access to personal information, maintaining technological safeguards to prevent unauthorized access, securely disposing of personal information when no longer needed for record retention purposes.

When processing financial details, EDGE LIGHTING utilizes 128-bit SSL (secure sockets layer) encryption technology. This industry-standard encryption method ensures the utmost security, approximating to take at least one trillion years to break.

DISCLOSURE OF PERSONAL INFORMATION
We do not share your information with any organizations other than related companies and third parties directly involved in delivering the products you’ve purchased from the EDGE LIGHTING website. However, in exceptional circumstances, we may be compelled to disclose personal information, such as when necessary to prevent a threat to life or health or for law enforcement purposes.

EDGE LIGHTING SOLUTIONS (Pty) Ltd is fully committed to complying with the Promotion of Access to Information Act 2 of 2000 and its principles. Should you believe that your privacy has been compromised by EDGE LIGHTING, please contact us at info@edgelighting.co.za, and we will address the matter promptly.

COLLECTION OF COMPUTER DATA
When you visit EDGE LIGHTING, our servers automatically record information sent by your browser. This data may include your computer’s IP address, browser type, the webpage visited prior to ours, pages viewed on our site, time spent on those pages, search queries, access times and dates, and other statistics.

We collect this information for analysis and evaluation purposes to enhance our site and the services and products we offer. This data is not linked with any other personal information.

COMPLAINTS REGARDING PRIVACY BREACHES
If you are dissatisfied with our handling of your enquiry or complaint, please don’t hesitate to contact us at info@edgelighting.co.za

UNSUBSCRIBING FROM NEWSLETTERS AND PROMOTIONAL EMAILS
You can manage your email subscription preferences by:

Clicking the “unsubscribe from this list” link in the footer of our emails. This action will remove you from our mailing list. Alternatively, you can contact us via email and request to be unsubscribed. Our customer service team will promptly remove you from our mailing list and confirm the action.

CONSENT
How do we obtain your consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only.

If we require your personal information for secondary purposes, such as marketing, we will either directly ask for your express consent or provide you with an opportunity to decline.

DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.

THIRD-PARTY SERVICES
Our third-party providers collect, use, and disclose your information solely to the extent necessary to perform services for us. However, these providers may have their own privacy policies regarding the information they require for purchase-related transactions. These service providers typically include but are not limited to GOOGLE and META, as well as our web developers.

We recommend reviewing the privacy policies of these providers to understand how they handle your personal information, particularly if they are located in a different jurisdiction.

When you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECURITY
To safeguard your personal information, we implement reasonable precautions and adhere to industry best practices. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS Level 1 requirements and additional industry standards.

For transactions involving the Payfast Payment Option, your credit card information is encrypted using Extended Validation SSL with 2048-bit encryption, the highest level of encryption available.

AGE OF CONSENT
By using our site, you confirm that you are of legal age in your state or province of residence or have given consent for any minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to amend this privacy policy at any time, with changes taking effect immediately upon posting on our website. Material revisions will be prominently highlighted.

If you have any questions or concerns about our privacy policy, please contact us:

Email: info@edgelighting.co.za